COMPLAINTS
For any type of complaints you are welcome to contact us by phone: +351 966 987 266 (call to mobile portuguese networks), 
by e-mail: info@ubaporto.com, or leave your complaint via the online platform Livro de Reclamações.

CONSUMER DISPUTES

CONSUMER INFORMATION
In case of dispute the consumer may resort to an Alternative Resolution Entity Consumer:
Centro de Arbitragem de Conflitos de Consumo – Porto (CICAP)
Rua Damião de Góis n.º 31, Loja 6, 4050-225 Porto
cicap@cicap.pt
+351 225 508 349 (call to portuguese landline networks)
www.cicap.pt
More information at Portal do Consumidor:
www.consumidor.pt